Imagine, for a moment, that you’ve been dropped into a foreign country with absolutely no grasp of the local language or customs. You look around, cautiously observing the unusual. You want to take advantage of this unexpected situation, but you don’t have the tools or knowledge to make the most of the experience.
Now, imagine being surrounded by a progressively tech-dominated society, but feeling isolated and excluded because of your lack of digital know-how. Technology may be ubiquitous, nevertheless, it all sounds like Greek to you.